Asuou
Legal

Privacy Policy

Trip data is personal, and we treat it that way. This policy sets out what ASUOU collects, why, and the control you have over it.

Who this policy is about

This policy explains how ASUOU Private Limited handles personal data when you use ASUOU to plan, book, and manage trips. It covers individual travellers, members of a group trip, and people acting on behalf of a travel business.

What we collect

We collect only what is needed to build a trip plan and keep it working:

  • Account details such as your name and email address.
  • Trip inputs such as destination, dates, budget, pace, and interests.
  • Itinerary and booking data, including confirmations you make through ASUOU or log yourself.
  • Budget and expense entries, including how shared costs are split within a group.

Payment card details are processed by payment providers. ASUOU does not store full card numbers.

How we use it

Your data is used to generate itineraries, book or track logistics, keep budgets and group expenses in order, and reroute a plan when weather, closures, or delays affect it. We also use it to operate your account and respond when you contact us.

We do not sell your personal data.

Booking partners and service providers

To confirm and track bookings, ASUOU connects to booking partners and uses trusted service providers such as email delivery and hosting. These connections are scoped to what a specific task requires, and providers act on our instructions rather than for their own purposes.

How long we keep it

Trip data is kept while your account is active and for a limited period afterwards, so past trips remain available for reference. You can ask us to delete a specific trip or your entire account, and we will do so subject to any records we are required to retain.

Your choices

You can access, correct, or delete your personal data, and you can withdraw a booking-partner connection at any time. To make a request, contact us through the details on our contact page and we will help.

Keeping data secure

Data is encrypted in transit and at rest, and access is limited on a least-privilege basis. Our security page describes our approach in more detail, including how partner connections are scoped.

Changes to this policy

If this policy changes in a way that affects how your data is handled, we will make the updated version available here so you can see what applies.